Privacy Policy

This Privacy Policy explains how RoomRecast ("we", "our", or "us") collects, uses, and shares information about you when you access or use our websites, applications, products, and services (collectively, the "Services"). By using the Services, you agree to the practices described in this policy.

1. Information We Collect

• Account Information: name, email address, authentication identifiers, and preferences.
• Content You Provide: images, prompts, instructions, and other materials you upload or submit to the Services.
• Generated Output: images, videos, and related metadata produced by the Services. We may store Output (and URLs) to enable history, re‑use, and downloads.
• Usage Data: activity logs, feature interactions, timestamps, pages viewed, referring URLs, and performance metrics to improve and secure the Services.
• Device and Technical Data:IP address, browser type, operating system, device identifiers, language, and cookie or similar technology identifiers.
• Payment Data: payment method details are processed by our payment provider. We receive limited information such as transaction status and amount.
• Cookies and Similar Technologies:used for authentication, preferences, analytics, and security. You can manage cookies via your browser settings.

2. How We Use Information

• Provide, operate, and improve the Services and features.
• Process uploads, run AI generation, and deliver Output.
• Personalize experiences and remember your preferences.
• Monitor performance, fix issues, and enhance reliability.
• Detect, prevent, and respond to security incidents and abuse.
• Provide support, communicate updates, and handle billing.
• Comply with legal obligations and enforce our terms.

3. How We Share Information

• Service Providers: hosting, storage, analytics, content delivery, AI model inference, and payment processing providers who process data on our behalf under appropriate agreements.
• Legal & Safety: to comply with law, legal processes, or government requests; to protect the rights and safety of users and the public; and to enforce our terms.
• Business Transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to standard confidentiality obligations.

4. Data Retention

We retain information for as long as necessary to provide the Services, fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce agreements.

5. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information. However, no system is completely secure, and we cannot guarantee absolute security.

6. International Transfers

We may process and store information in countries other than the one in which you reside. Where required, we use appropriate safeguards for cross‑border transfers.

7. Your Rights and Choices

• You may access, update, or delete certain account information in your account settings. You can also contact us to make requests.
• Depending on your location, you may have additional rights under applicable laws (e.g., GDPR/CCPA), including rights of access, correction, deletion, portability, and objection or restriction. We will honor verified requests as required by law.
• You can opt out of certain communications by following the unsubscribe instructions in those messages.

8. Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided us with personal information, contact us to request deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date. Your continued use of the Services constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at support@roomrecast.com.