AI Room Design Planner & Decor Assistance

This page provides support information for AI Room Design Planner & Decor, a RoomRecast app that helps users explore interior design concepts, room makeover ideas, furniture layouts, colors, and renovation inspiration from uploaded room photos.

How to get help

If you need assistance, write to hello@roomrecast.com. Include the email address linked to your account, the device you are using, and a short description of the issue so we can investigate more quickly.

Common support topics

• Help signing in or accessing your RoomRecast account.
• Questions about room photos, uploads, or generated designs.
• Purchase, credit, subscription, or restore-purchase assistance.
• Unexpected app behavior, errors, or slow processing.
• Privacy, data deletion, and account-related requests.

Troubleshooting tips

Before contacting support, try updating the app, checking your internet connection, restarting the app, and confirming that the room photo is clear and well lit. These steps often resolve temporary upload, processing, or preview issues.

Response time

We review support messages as quickly as possible. Most requests are answered within a few business days, depending on the amount of detail provided and whether the issue requires account or purchase review.